Agency Management
Agency personnel today must be both professional insurance counselors and sound business people. Learn how to balance these functions by building and maintaining staff support, maximizing customer service, and improving overall operations while increasing the agency’s bottom line. This institute combines classroom presentations and group discussions to provide you the opportunity to deal with real issues and problems. It includes: Agency Organizations, Understanding and Managing Financial Strength, Agency Planning, Human Resources, Agency Productivity and Effectiveness and Legal & Ethical Responsibilities.
Commercial Casualty
Explore casualty exposures and coverages as they relate to this critical area. Presentations are custom-tailored to reflect the laws and changes in policies in the state in which the institute is held. This institute encompasses: Commercial General Liability Concepts and Coverage, Business Automobile Coverages and Endorsements, WOrkers Compensation and Empoyers Liability and Additional Insured Concepts & Endorsements.
Commercial Property
This institute explores the essential fundamentals related to all types of commercial property. As a participant, you will learn how to use innovative ways to maximize coverage for commercial accounts. This institute covers: Commercial Property Coverages and Endorsements, Commercial Property Causes of Loss Forms and Endorsements,Equiment Breakdown and Time Element Coverages and Endorsements.
Commercial Multi-Line
New to 2017, this program explores commercial multi-lines exposures and will help you become familiar with important coverages. Participants will learn how to identify the Property and Liability Coverage provided in the Businessowners Policy and what it does and does not cover. The institute will explain the reasons to consider purchasing Crime Coverage as well as breaking down Commercial Inland Merine coverage. We'll identify the first and third patrty exposures related to e-commerce and the Internet. This institute covers: Commercial Inland Marine Coverages, Businessowners Policy, Crime Coverages and Endorsements, Cyber Exposures and Coverages, Employment Practices Liability Insurance and Excess Liability/Commercial Umbrella Coverages.
Life and Health
Research has shown that the opportunities for property and casualty agents to develop life and health business are virtually limitless. This institute furnishes the background and knowledge you need to serve this demand and to build the confidence you need to handle this market. This institute covers: Life Insurance Concepts, Health Insurance Concepts, Disability Income Insurance, Long Term Care Insurance and Business Continuation and Succession Planning.
Personal Lines
This institute prepares you to address the unique and special needs of individuals, families, and family members. You will learn to deal with the complexity of the myriad of forms associated with policies, risks, and coverages. This institute covers: Personal Automobile Coverages, Related Vehicle & Trailer Coverages, Personal Residential Coverages and Personal Umbrella/Excess Coverages as well some optional topics.